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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendahl Garvison

May 15, 2024

5  out of  5 rating by Kendahl Garvison
"Bonny Bird's office in unmatched when it comes to responsiveness, professionalism and helping her customers with their unique needs. Lovely staff, excellent service!"
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Sherri Greene-Piunno

April 15, 2024

5  out of  5 rating by Sherri Greene-Piunno
"After learning our agent (30 years together) was retiring, I was very worried as to what our service would be like moving forward. Bonny put my fears to rest, she is on top of her game, along with caring and compassionate! I chose to meet her in person and we reviewed all the coverage we had and what we needed to change as well as doing the same with our adult children. I can’t thank you enough for all your help! If you’re looking for an agent who will give you great service, please don’t hesitate, call her now! 😃"
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Janay Bailey

April 5, 2024

5  out of  5 rating by Janay Bailey
"Bonny was referred to me at a time where I needed financial intervening and guidance in the worst way! She examined my existing insurance policies, highlighted the unfair rates being charged, and offered me alternatives with significantly more coverage for 1/3 of what I had been paying for the past decade +!!! She’s very personable, relatable, and most of all, thorough in her consultations!"
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Sue Kristof

April 4, 2024

5  out of  5 rating by Sue Kristof
"I wanted to change insurance companies and I started searching and I went on the state farm site randomly and the next thing I knew, Bain Kennedy called me and he quoted me new coverage for my cars. I asked for a quote for the home insurance and also a trailer that we own. The quote was for way less money and way more coverage. Then we added out boat too. I can't begin to tell you how satisfied we are with state farm and I will refer my family and friends to them. Bain saved me lots of money and I am very very pleased and thankful!"
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Tessa Matthews

April 2, 2024

5  out of  5 rating by Tessa Matthews
"I was put into contact with Bonny per Rita and I am very pleased with the information I received about coverage for life insurnace, home, and auto. As a mom to 2 young kids, I want to make sure my family is protected in case my husband or I have an untimely passing. Bonny explained everything in detail and even offered quotes for bundling our home/auto from progressive to state farm. She explained the coverage we are currently receiving and how she was able to get more for us for less money which is always a good deal. Bonny is timely with her responses and is also available for conversations even after normal work hours which is such a huge benefit. I'm glad I was put in touch with her."
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Jill Cohn

March 31, 2024

5  out of  5 rating by Jill Cohn
"Bonny and her team got me more coverage for auto and homeowners insurance at a lower price than I was paying elsewhere. She took the time to get to know my personal situation and matched me with policies that give me security. Thank you Bonny!"
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FRITZ DECONINGH

February 3, 2024

5  out of  5 rating by FRITZ DECONINGH
"I emailed the new agent for my car insurance with a quick rate question and immediately got a phone response (this is not hyperbole). From there it just got better! Bonny is very knowledgeable and quite empathetic regarding the issues regarding insurance. In short time I was brought up to speed with my auto rate questions and also able to bundle up with new State Farm rental insurance saving a ton of money over my old rental insurance company. Within a few short days, I got to know my new State Farm agent and I feel that she now knows me and my insurance needs. Bonny and her staff always followed through to make sure that I got all the information regarding my policies and, also understood all my insurance coverage. 5 star team!! Thanks Bonny and State Farm"
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Nina Barrish

January 27, 2024

5  out of  5 rating by Nina Barrish
"I recently switched from progressive to Bonny Bird state farm. I can honestly say from day one they were more helpful and more caring than any insurance company I have ever talked to. Terry walked myself and my family through everything. His personality alone gives them a 10/10. The price I pay compared to other insurance companies is unbelievable. If you have any doubt at least give them a call. I was paying double at progressive for full coverage and never received the respect and care I get from state farm. Let me also mention. My son had a accident very shortly after we began coverage with them. They were more than helpful. They called us personally just to see how my son was and never once raised our rare. I swear I wish I shopped around earlier and found them because I literally would of saved thousands of dollars. And Terry is the best agent hands down. He is a great person and I totally trust him and this company with my families well being when it comes to anything insured. I am truly blessed and so pleased with the service, price and personal experience I've had with this company."
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Rob Namy

January 24, 2024

5  out of  5 rating by Rob Namy
"Bonny was fantastic and exceptional throughout the process of us switching from a 25 year long relationship. We could tell that she was vested in what was best for our family and we would highly recommend her to others interested in having a relationship with your insurance agent that is mutually beneficial."
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Robin Walton

January 18, 2024

5  out of  5 rating by Robin Walton
"Bonny helped me understand my coverage for all of my policies. She reviewed my old policies and determined I was underinsured on a few of them. She also made recommendations to get me the coverage that I need. Very educational and pleasant experience. Thanks Bonnie."
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Shannon Niebes

October 31, 2023

5  out of  5 rating by Shannon Niebes
"Bonny truly cares about her clients and her community. She takes the time to understand your needs and is a fantastic State Farm agent."
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Katrina Henderson

September 24, 2023

5  out of  5 rating by Katrina Henderson
"Been a State Farm customer for decades. My agent retired recently and I reached out to Bonny as she was in my neighborhood. My former agent wasn’t savvy with the new technology options to service his clients. I was looking for something different so I met with Bonny. I have already saved dollars and gained more insurance coverage. She has been very responsive to my needs and inquiries."
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AM

September 7, 2023

5  out of  5 rating by AM
"Love the entire team at Bonny Bird - State Farm insurance. They are always there when I need them for anything and very quick to handle things. Extremely happy. Thanks for everything!"
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NaDine Matlock

August 20, 2023

5  out of  5 rating by NaDine Matlock
"I met Bonny and her staff this past spring. She took over the office of my previous State Farm agent who had retired. The changes in decor at this office look fabulous. It is bright and very uplifting upon entering, which compliments the friendliness of this new staff. Bonnie had made an appointment for me to come in and meet her and the new staff. Everyone was very friendly and welcoming. I have had a few appointments since then and Bonny has ‘educated’ me on some insurance items that I was not familiar with previously. She explained in great detail the pros and cons of different coverages. Bonny was very easy to understand without pressuring me for any changes. Changes and additions were made that I can certainly live with and made a huge difference in how I am covered. Now that I understand them better, it all makes sense. I believe that I can trust her as much as I had my previous agent. For the simple reason that her explanations were clear. She does not rush at all. I have spent over 90 minutes with her while she took the time to give me information that I could understand. Thank you Bonny!"
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Meka Mac

August 9, 2023

5  out of  5 rating by Meka Mac
"Agent Teri Nicole Stewart-Trotter is a true gem. I can't express enough my appreciation for Teri going above and beyond to help with my needs and concerns. Teri's customer service was outstanding! Thank you again!!!"
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Esther Rodgers

July 6, 2023

5  out of  5 rating by Esther Rodgers
"I was very impressed with the pleasant customer service experience with Teri, at Bonny Bird - State Farm Insurance Agency. Teri is friendly and knowledgeable about the types of insurance for all needs. If you need some insurance, I recommend calling Teri."
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Fredrica Gardner

June 28, 2023

5  out of  5 rating by Fredrica Gardner
"Agents works very hard to assist me with my claim. Agents are amazing and very polite."
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DeShonna Lavender

June 28, 2023

4  out of  5 rating by DeShonna Lavender
"They are absolutely the best when I called to get a quote, they helped me out so much with everything. I wish that I would’ve found them sooner."
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Robert Gambrell Sr

June 23, 2023

5  out of  5 rating by Robert Gambrell Sr
"Jackie is the greatest,she helped me with my request for a loan in no time,great to talk to,State Farm should be proud to have her"
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Justin Frye

June 23, 2023

5  out of  5 rating by Justin Frye
"Excellent customer service! Working in sales, I know what it means to go above and beyond for customers. Thank you so much to this agency And Jacqueline!"
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Jh “Jhowis” Talk it

June 16, 2023

5  out of  5 rating by Jh “Jhowis” Talk it
"Ive had nothing but exceptional experiences working with Bain and Bonny. Bain assisted me in getting my homeowners documents submitted and processed."
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Raevyn nancarrow

June 7, 2023

5  out of  5 rating by Raevyn nancarrow
"I got my life insurance policy here from Bonny. It was a super easy process! She explained all of the details to me and showed me the different types of policies available to me. Teri was super helpful as well. I love working with the team at Bonny bird ! Thank you all 🤩"
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Jacqueline Frye

June 6, 2023

5  out of  5 rating by Jacqueline Frye
"Bonny Bird State Farm is a wonderful agency and they have such a caring team! I highly recommend them!"
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Kimberly Hampton

May 25, 2023

5  out of  5 rating by Kimberly Hampton
"What had the pleasure speaking with Ms Jacqueline and she was a very great help she explained everything in detail to me and I enjoyed conversating with her and she also saved me money."
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michelle butler

May 10, 2023

1  out of  5 rating by michelle butler
"If I could them 0 stars I would. They will lie to the consumer just to keep you from going to another agent. I have a multi car and family member policy. One of my family members needed a SR - 22. I called the office and explain he situation to them. They told me State Farm doesn't provide SR-22. If he needed that type of bond give them a few days and State Farm is providing the license classes so they can provide such bond to the consumer. After calling them to stay updated on the situation with my policy. They told me that my family member can go with a company that is under State Farm that will provide the SR-22 and if I don't go that route State Farm will cancel the whole policy and everyone will have to find another insurance provider. After several weeks of calling around talking to different agents and customer service. I found out that State Farm has agents that could have provided the Sr-22 at a small fee. However it's to late because of their lies and manipulation my family member license is suspended and he has to pay a reinstatement fee. I"